Terms

All good remain the property of Supreme Sunrooms & Windows Ltd.

until paid for in full

All goods sold in our online harware shop come with a money back offer once they are returned to Supreme Sunrooms & Windows Ltd. in good order

All information supplied .On our website is to be used as a guide only. If you are in douth about measurements you should allways ask someone who is  Qualified

 In accordance with the Data Protection Act 1998 we are committed to the lawful use and protection of information you supply to us. Information you supply will be provided during registering, ordering or when communicating enquiries.

By using our online payment system from globecharge & paypal  we will never see any personal transaction details.

We will never attempt to obtain any improper or sensitive information about you.

The future functionality of this site may require the use of cookies but will never compromise our commitment to the security of your information.

If you do not receive the correct goods or quantity ordered due to errors on our part, we will arrange for the correct order to be delivered to you, usually within ten working days, as stocks permit. The following applies:
· You must notify us within 28 days of receipt, by email or letter, if an order is incorrect or incomplete.
· You must also ensure that any goods supplied in error or in excess of your order are returned in a re-saleable condition and in their original packaging. We will supply a pre-paid return label upon your initial instruction to return such goods.
· We reserve the right to charge you for any goods delivered in error in instances where appropriate guidelines have not been followed.
· Goods are sold subject to availability. If we do not supply the goods for any reason we will not charge you for these goods or a full refund will be made to you.
· We will not be responsible for compensating you for any other losses that you may suffer if we do not supply goods.
· If goods are not in stock they will be placed on a back-order and a new delivery date will be informed in due course. You may at this stage remove any such items from your order at your discretion.
· You will have the right to cancel any backorder that has not yet been supplied, up until 4pm on the day prior to any despatch. We will refund any payment that has already been made for those goods and any delivery charges applicable, on the day of cancellation.
· There will be no additional charge for delivery of backorders.

· If your products are in stock they will be despatched same day provided the order is received before 3:00pm, otherwise we expect to deliver within 10 days. Special orders may be extended in some cases and you will be notified if this is the case.
If your order has not been dispatched within the ten-day period, and we have not confirmed an exact dispatch date in this time, we will contact you again by email at this time to update the delivery position.


Ownership of goods transfers to you once we receive payment in full for the goods along with any associated delivery charges. You will become responsible for the goods at the time of the first attempted delivery.

In the event that our web site may contain inaccuracies or errors we will not accept any liability for such incorrect information or its representation and neither shall any element of the site prove conditional or construed under a warranty representation. We reserve the right to change or update information without any prior notice.